Privacy

Privacy policy

Effective Date: 01.08.2023

1. Introduction

Thank you for visiting the VIOLCA store ("Store"). We are committed to protecting the privacy and personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Store. By accessing or using our Store, you consent to the terms of this Privacy Policy.

2. Information We Collect

2.1. Personal Information: We may collect personal information from you, such as your name, email address, shipping address, and payment details when you place an order or create a user account on our Store.

2.2. Usage Information: We automatically collect certain information about your device, browsing actions, and patterns when you access or use our Store. This may include your IP address, browser type, operating system, referring URLs, and pages visited.

2.3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your user experience and collect information about how you interact with our Store. You can manage your cookie preferences through your browser settings.

3. Use of Information

3.1. Provide and Improve our Store: We use the information we collect to process and fulfil your orders, provide customer support, and improve the functionality and performance of our Store.

3.2. Communication: We may use your email address to send you order confirmations, updates, and promotional materials. You can unsubscribe from marketing communications at any time.

3.3. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Sharing

6.1. Service Providers: We may share your personal information with third-party service providers who assist us in operating our Store, conducting our business, and providing services to you (e.g., payment processors, shipping carriers).

6.2. Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or governmental request.

7. Your Rights

7.1. Access and Rectification: You have the right to access and correct any personal information we hold about you. You may update your account information or request changes by contacting us using the information provided below.

7.2. Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

7.3. Erasure and Restriction: You have the right to request the erasure or restriction of your personal information in certain circumstances.

8. Children's Privacy

Our Store is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information provided below, and we will take steps to delete such information.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Store. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at jakub@violca.com.