Terms & Conditions

Terms and Conditions

Welcome to the VIOLCA cycling store. These Terms and Conditions ("Terms") govern your use of our website and the purchase of any products available through our store. By accessing our website and placing an order, you agree to be bound by these Terms. Please read them carefully.

1. General Information

1.1. Company Details: The VIOLCA store ("Store") is operated by Objects Gallery LTD, a company registered in the United Kingdom, with registered office at 134 Swarcliffe Avenue, Leeds, England, LS14 5NH. Our company registration number is 08715126. Throughout these Terms, "we," "us," and "our" refer to the Store.

1.2. Applicable Law: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from your use of our Store shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

2. Website Use

2.1. Age Restriction: By using our Store, you confirm that you are at least 18 years old or accessing the Store with the consent of a parent or legal guardian.

2.2. User Account: To place an order, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

2.3. Accuracy of Information: You agree to provide accurate, current, and complete information during the registration and checkout process. We reserve the right to refuse any order placed with incorrect or incomplete information.

3. Product Orders

3.1. Product Availability: All orders are subject to product availability. We may, at our discretion, limit or cancel the quantities purchased per person, household, or order. In the event that a product is unavailable, we will notify you promptly.

3.2. Pricing and Payment: Prices displayed on our Store are in EUR, GBP, PLN and are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. In the event of an error, we reserve the right to refuse or cancel any orders placed at the incorrect price. Payment must be made in full before the order is processed and shipped.

3.3. Order Acceptance: Once you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason, including if the product is out of stock or we suspect fraudulent activity.

4. Shipping and Delivery

4.1. Shipping Methods: We offer various shipping methods for your convenience. The shipping options available to you will be displayed during the checkout process. Please note that the estimated delivery times are provided as guidelines only and are subject to change.

4.2. Shipping Costs: Shipping costs will be calculated based on the selected shipping method, the destination, and the weight and dimensions of the package. The applicable shipping costs will be displayed during the checkout process.

4.3. Customs and Duties: For orders shipped outside the EU, you may be subject to import duties and taxes imposed by the destination country. You are responsible for complying with all customs regulations and paying any additional charges. We recommend contacting your local customs office for more information.

5. Returns and Refunds

5.1. Return Policy: We want you to be satisfied with your purchase. If you wish to return a product, please review our Return Policy available on our website for detailed instructions and conditions.

5.2. Refunds: Refunds will be issued in accordance with our Return Policy. The refund will be processed using the original payment method, and the amount refunded will exclude any shipping charges.

6. Intellectual Property

6.1. Ownership: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of the Store or our licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.

7. Limitation of Liability

7.1. Disclaimer: We make every effort to ensure that the information on our website is accurate and up to date. However, we do not warrant the accuracy, completeness, or reliability of any information or content on our website. Your use of our Store is at your own risk.

7.2. Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our Store, including but not limited to any errors or omissions in any content or products.

8. Amendments

8.1. Modifications: We reserve the right to update or modify these Terms at any time without prior notice. The most current version of the Terms will be posted on our website. It is your responsibility to review these Terms periodically for any changes.